Where's the friction?

Every piece of work can be considered either required—has to be done—or unnecessary—could be skipped but somehow slipped into your to-do list.

The first step to avoid friction is to say no to the unnecessary.

Once we've filtered out work what isn't required, we categorize the remaining tasks into core or delegable.

Core work is crucial for you to do. Delegable work can be automated or delegated and carried out, without your intervention, by a machine or human, potentially faster and better than yourself.

The second step to avoid friction is to delegate as much as you can without sacrificing the quality of your work, running away from perfection, and focusing on what's essential for you to work on.

Friction is on what doesn't need to be done and what could be done by someone else.